About Growing Spaces
Based in Pagosa Springs, Growing Spaces has been enabling gardeners, communities, and businesses to grow fresh, healthy organic food year-round for over 30 years. We design, manufacture, and install geodesic dome greenhouse kits all over the world and have thousands installed in Colorado, all 50 states, and 14 countries.
General Manager – Pagosa Springs, CO
Growing Spaces is currently seeking a General Manager for the Pagosa Springs facility. The position is primarily responsible for improving efficiency and increasing profits while managing overall operations. This position works closely with the owner to develop and implement strategic plans to ensure the organization functions efficiently. This includes employing marketing and sales strategies that drive increased revenue for the organization.
General Duties and Responsibilities
- Oversee all staff ensuring employees work productively and develop professionally.
- Direct reports include the Growing Dome Advisor Manager, Marketing team, HR Specialist, and Production Manager.
- Develop strategy, processes, training, and policies to ensure the Growing Dome Advisor team meets monthly sales goals while running efficiently.
- Provide guidance and support to the marketing team to ensure a strong lead metric and leads to sales conversion rate.
- Foster and lead innovative efforts to improve the sales process, increase sales conversions, handle objections, and close sales.
- Continuously evaluate and improve current sales and marketing tools to ensure the teams are completing high-value work that is done efficiently, with high quality and return.
- Develop robust customer support process ensuring we work collaboratively, and customer issues are quickly resolved by the entire team
- Successfully resolve any customer escalations that can’t be resolved by the team managers.
- Provide leadership support in the management of the gardeners.
- Be the on-site senior leader for all managers including HR.
- Supervise the safety of all employees, making sure our safety program is being followed and resolving any safety concerns immediately. (snow/ice/etc.)
- Collaborate with the CGO on all software, capital purchases, and building maintenance items.
- Ensure all training materials and policies are current.
- Facilitate the monthly leadership meeting.
- Represent Growing Spaces at local events
- Other duties as assigned.
Position Qualifications: Knowledge, Skills and Abilities
- Self-motivated and results-driven.
- Proven leader with experience overseeing operations and driving profit.
- Strategic thinker with the ability to execute initiatives successfully.
- Problem solver; complete root cause analysis and develop solutions.
- Ability to train, mentor, and coach all employees including managers.
- Excellent sales, customer service, interpersonal, and communication skills.
- Ability to maintain stability under pressure and be flexible; willing to modify plans and behavior when necessary.
- Ability to set sales goals and achieve them effectively.
- Ability to work overtime as necessary.
- Ability to be a positive representative of the Company both internally and externally.
- Ability to always work with respect and cooperation with fellow employees and customers.
- Familiar with lean manufacturing methods and supply chain
- Must be committed to always working safely.
Experience/Education:
- A bachelor’s degree in business or equivalent experience is required.
- A minimum of 7+ years in managing a large operations team is required.
- A minimum of 5 years in sales and marketing roles
- Experience owning a large budget and reviewing financial statements
- Experience in gardening, greenhouses, or construction a plus
- Product manager experience is welcomed.
Travel:
Travel is normally not required if working from the Pagosa Springs office. There might be an opportunity to attend a marketing event, which may require travel.
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee must SOMETIMES position, transport and/or move up to 5 pounds.
- While performing the duties of this Job, the employee is regularly required to:
- Be stationary for long periods of time;
- Use hands to finger, handle, or feel;
- Reach with hands and arms above the head and to ground level;
- Push and pull material and equipment from one place to another;
- Communicate with and exchange information verbally and in writing;
- Move about in an office environment;
- Work using repetitive motion.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
- Work requires physical efforts associated with using the computer and phones to access information.
Working Environment:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is primarily in an office environment.
This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.
This job description is not intended to describe in detail the multitude of tasks that may be assigned, but rather to provide the incumbent with a general sense of the responsibilities and expectations of his/her position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. As the nature of business demands change so, too, may the essential functions of this position.
Growing Spaces is an Equal Opportunity Employer
Team Growing Spaces
We hire enthusiastic and motivated individuals with a passion for healthy living and helping customers succeed in growing their dream gardens. Meet the Team!
Resumes accepted at employment@growingspaces.com. Or by mail PO Box 5518, Pagosa Springs, CO 81147.
